SHIPPING & RETURNS

Pursuant to art. 64 and following of Legislative Decree no. 206/2005, the Customer can decide to withdraw from the purchase made, for any reason and without any penalty.

If the Customer indicates in his order a VAT number, instead of the Tax Code, he cannot exercise this right.

To exercise this right, the Customer must send iShirtech a written communication within 10 days from the date of receipt of the goods to:

Eredi Falabella Iacovacci srls - Via Donzi 8 – 42121, Modena.

 

Upon request, iShirtech will send the Customer the form for exercising the right of withdrawal via e-mail with an authorization number which must be attached to the outside of the package and sent to iShirtech within 10 days of authorization.

 

The right of withdrawal is subject to the following mandatory conditions: for the purposes of the applicability of the right of withdrawal in the distance contract as provided for by Legislative Decree 206/2005, informs the customer that the asset in question of the sale will be considered substantially intact, pursuant to Article 67 c.2 of Legislative Decree no. 206/2005, only in case of non-infringement or opening by the buyer of the relative packaging.

In case of return of the item you will be refunded the price paid within 7 days excluding shipping costs.

We accept the return of your purchases within 10 days of receipt in their original packaging with label and full documentation. We carry out a thorough inspection of each item shipped and, in the unfortunate hypothesis of an incorrect description, color or size error, the exact item requested will be sent at our expense if available in stock.

In case of return due to your choice of wrong size or number, the item will be replaced, the shipping costs remaining at the customer’s expense.

The goods accepted without reservation to the Courier cannot be contested in case of partial theft or damage. We therefore ask you to pay the utmost attention to the arrival of your package